Public beta

Responsible Disclosure Policy

Last updated: January 2026

Our Commitment

SentnelOps is committed to the security of our platform and the trust of our users. We value the work of security researchers and encourage the responsible disclosure of security vulnerabilities.

Scope

This policy applies to the following:

  • SentnelOps web application
  • Publicly accessible APIs (if applicable)
  • Infrastructure operated directly by SentnelOps

This policy does not apply to:

  • Third-party services or integrations not operated by SentnelOps
  • Social engineering or phishing attacks
  • Denial-of-service attacks or stress testing

How to Report a Vulnerability

If you believe you have discovered a security vulnerability, please report it to:

security@sentnelops.com

Please include the following in your report:

  • Description of the issue
  • Steps to reproduce
  • Potential impact
  • Relevant screenshots or proof-of-concept

Avoid sharing sensitive data in plaintext.

Responsible Disclosure Guidelines

We ask that you:

  • Act in good faith
  • Avoid accessing or modifying customer data
  • Avoid service disruption
  • Do not publicly disclose vulnerabilities before remediation

We commit to:

  • Acknowledge reports within 5 business days
  • Investigate issues promptly
  • Communicate progress when appropriate
  • Credit researchers with permission

Safe Harbor

We will not pursue legal action against individuals who follow this policy and make a good-faith effort to avoid privacy violations, data destruction, or service disruption.

This assurance applies only to activities conducted in accordance with this policy.

Vulnerability Handling Process

  1. 1Validate and triage the report
  2. 2Assess severity and impact
  3. 3Prioritize remediation
  4. 4Deploy fixes or mitigations
  5. 5Notify affected parties if required

As a public beta product, timelines may vary based on complexity.

Bug Bounty

SentnelOps does not currently operate a public bug bounty program.

Responsible disclosures are appreciated and may be acknowledged at our discretion.

Policy Updates

This policy may be updated as the platform evolves. Material changes will be reflected on this page.

Security Contact

For all security-related questions or responsible disclosures, contact:

security@sentnelops.com

We value transparency and responsible collaboration.